Welcome to Parco Fluviale Novella. By using our website https://parcofluvialenovella.it and our services, you expressly accept the following terms and conditions. Please read them carefully.
1. Definitions
- Activity Center: Associazione Parco Fluviale Novella ONLUS, located at Via Crosara, 48, 38010 Dambel (TN), dedicated to organizing events, outdoor activities, and experiences related to the territory.
- User: Anyone who uses the website and/or takes advantage of the services provided by Associazione Parco Fluviale Novella ONLUS.
- Booking: The act by which the user requests and confirms participation in one of the proposed activities, according to the methods indicated on the site.
- Service: All activities, events, tours, and initiatives organized by Associazione Parco Fluviale Novella ONLUS.
2. Scope of Application
This document governs access to and use of the website and the services offered by Associazione Parco Fluviale Novella ONLUS. Booking one or more activities implies full and unconditional acceptance of all the terms and conditions set forth herein.
3. Registration and Bookings
Users may book activities directly through the website by following the provided instructions. Registration and the correct completion of the required data are essential to complete the booking.
Associazione Parco Fluviale Novella ONLUS reserves the right to request additional information or documentation to verify the user’s identity.
4. Payment Methods
Payments for bookings can be made online via credit/debit card or other payment systems indicated on the site. Full payment of the due amount is required at the time of booking, unless otherwise specified in the activity details.
5. Liability
Associazione Parco Fluviale Novella ONLUS is committed to ensuring the highest safety and quality of the proposed activities. However, it cannot be held liable for any direct or indirect damages arising from participation in the activities, except in cases of proven negligence. The user is required to adhere to all safety rules and instructions provided by the staff during the activities.
6. Changes and Cancellations by the Center
Associazione Parco Fluviale Novella ONLUS reserves the right to modify, suspend, or cancel one or more activities due to adverse weather conditions, failure to reach the minimum number of participants, or other unforeseen circumstances. In such cases, the user will be promptly informed and may choose between a full refund or the option to rebook the activity on a new date.
7. Booking Cancellation Policy
7.1 Cancellation by the User
Up to 24 hours before the activity: The user may cancel the booking without incurring any penalty. In this case, a full refund of the amount paid will be issued.
Less than 24 hours before the activity: A refund will not be possible, except in special cases duly documented (e.g., medical emergencies) which will be evaluated by Associazione Parco Fluviale Novella ONLUS.
7.2 Cancellation by the Center
In the event of cancellation of the activity due to organizational reasons or unforeseen circumstances, Associazione Parco Fluviale Novella ONLUS will offer the user the option to rebook the activity on a new date or, alternatively, a full refund of the amount paid.
7.3 Cancellation Request Procedure
Cancellation requests must be sent via email to
8. Amendments to the Terms and Conditions
Associazione Parco Fluviale Novella ONLUS reserves the right to make changes to these terms and conditions at any time. Changes will be published on the website and will take effect immediately upon publication. Continued use of the services will constitute acceptance of the updated terms.
9. Privacy and Data Processing
Personal data collected during registration and booking will be processed in accordance with the current data protection legislation and as indicated in our Privacy Policy.
10. Applicable Law and Jurisdiction
This agreement is governed by Italian law. For any dispute arising from the interpretation or execution of these terms and conditions, the exclusive jurisdiction will be that of the court in the location where the legal headquarters of Associazione Parco Fluviale Novella ONLUS is situated.
11. Final Provisions
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain fully valid and enforceable. The failure of Associazione Parco Fluviale Novella ONLUS to exercise any right provided for in these terms and conditions shall not constitute a waiver of that right.
Contacts
For any clarification, information, or request regarding these Terms and Conditions, please contact Associazione Parco Fluviale Novella ONLUS via email at
